This section lists the known or common problems that users might experience with the Administrable Language Displays feature.
Problem |
Possible cause |
Action |
The system displays the characters that you have not entered. |
This feature is case sensitive. |
Check the table to ensure that you entered the characters in the correct case. |
You have entered a lowercase c, but the system displays an asterisk (*). |
Lowercase c has a specific meaning in Communication Manager. Therefore, you cannot map c to any other character. The system displays an asterisk (*) in its place. |
Use a different letter for this character mapping. |
You have entered ~-> or ~<- but the system displays no value. |
These characters do not exist as single keys on the standard US English keyboard. Therefore the system is not programmed to handle these characters. |
Check the model of the keyboard that you are using. |
The system displays the enhanced characters in the fields that you did not update. |
If an existing display field contains a tilde (~) that is followed by Roman characters, and you update and submit that screen, that field displays the enhanced character set. |
Remove the existing tilde before you submit the screen. |
The terminal displays nothing at all. |
Some unsupported terminals do not display anything if a special character is presented. |
Check the model of the display terminal that you are using. |
You entered a character with a descender and part of the descender is cut off in the display. |
Some of the unused characters in Group2a have descenders that are not visible entirely within the display area. These characters are excluded from the character map. |
Use Group1 equivalents for the letters g, j, p, q, and y. |