This section provides information about how the Exclusion feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Exclusion in any feature configuration.
Extension to Cellular
When a user activates Exclusion at the principal endpoint, the EC500 extension of the endpoint cannot join the call using Active Call FNE.
If a user activates Exclusion and performs the Hold operation on the call, the EC500 extension of the principal station can join the call by using Held Appearance Select FNE. After the EC500 extension joins the call, Communication Manager restores Exclusion on the call.
If a user activates Exclusion at the principal endpoint, the principal endpoint can extend the call only when the values of the Extend Call/EC500 Bridging with Exclusion? field on the Feature-related System Parameters screen and the value of the (SA8879) — DCP Xfer Lamp Control/Buttonless Auto Exclusion field on the Special Applications screen is y.
Bridged Call Appearance
When Automatic Exclusion is activated at the principal endpoint and the bridged call appearances bridge on to the call, Communication Manager does not activate Exclusion on the bridged call appearances. For example, Station A has bridged call appearances on Station A1 and Station A2. Station B is used to call Station A. When the call is answered at Station A, Communication Manager activates Exclusion on Station A. Station A deactivates Exclusion. When Station A1 bridges on to the call, the call goes into a three-party conference, and Communication Manager does not activate Exclusion on Station A1.
Hold
When the Automatic Exclusion or Buttonless Automatic Exclusion field on the Feature-Related System Parameters screen is set to y, and Exclusion is activated and the user performs the Hold operation on a call, the appearances associated with the prime call appearance can join the call. After the appearances join the call, Communication Manager restores Exclusion.
When a user activates Manual Exclusion on a call and then performs the Hold operation, the appearances associated with the prime call appearance cannot join the call.
Conference and Transfer
When Exclusion is activated on a conference call, the host of the conference can complete the conference. After the Conference operation is completed, Communication Manager restores Exclusion.
When Exclusion is activated on a conference call, the user can perform the Transfer operation. After the Transfer operation is completed, Communication Manager restores Exclusion.
Group Page
A Group Page paging member cannot activate Exclusion. Communication Manager does not activate Automatic Exclusion and Buttonless Automatic Exclusion for Group Page members. Communication Manager activates Automatic Exclusion and Buttonless Automatic Exclusion on the originator of the paging group call.
Service Observing
A service observer can bridge on to a call that has Exclusion activated only when the value of the SSC/SO allowed field is set to y. This interaction applies to the Listen Only and the Talk/Listen modes of Service Observing.
When Exclusion is activated on a call, the service observers who are connected to the call are dropped. This interaction is applicable to the Listen Only and the Talk/Listen modes of Service Observing.
Single Step Conference
An invisible Single Step Conference party cannot join a call that has Exclusion activated when the value of the SSC/SO allowed field is set to n . A visible Single Step Conference party cannot join a call that has Exclusion activated on it regardless of the value of SSC/SO allowed field.
When Exclusion is activated on a call, none of the Single Step Conference parties connected to the call are dropped. This interaction is applicable to the Listen Only and the Talk/Listen modes of Service Observing.
Multi-Device Access
Only the MDA device that is used to answer a call can be used to activate Exclusion on that call.
Only the MDA device that is used to activate Exclusion can be used to deactivate Exclusion.
Once Exclusion is activated on a call, no other MDA device can be used to join the call.
Automatic Exclusion or Buttonless Automatic Exclusion is activated on a call when the call is answered from any one of the MDA devices. The user can deactivate Exclusion by pressing the Exclusion Button or by disconnecting the call.
