Group Paging troubleshooting

Last Updated : Oct 30, 2012 |

This section lists the known or common problems that users might experience with the Group Paging feature.

Problem

Possible cause

Action

A user gets a busy signal when the user tries to page.

All telephones in the group are busy or off-hook.

Wait a few minutes and try again.

Send All Calls or Do Not Disturb is activated for all telephones in the group.

Group members must deactivate these features to hear a page.

Some group members do not hear a page.

Send All Calls or Do Not Disturb is activated for the telephones of these group members.

Group members must deactivate these features to hear a page.