Setting up a location ARS FAC

Last Updated : Oct 30, 2012 |

Before you begin

On the Optional Features screen, ensure that the Multiple Locations field is set to y.

  • If this field is set to y, you can administer up to 250 locations depending on the configuration of the server that is running Communication Manager.

  • If the Multiple Locations field is set to n, information for Location No. 1 applies to all your locations.

To view the Optional Features screen, type display system-parameters customer-options.

Procedure

  1. Enter change locations..
  2. In the ARS Prefix 1 Required For 10-Digit NANP Calls field, type y.
  3. Select Enter to save your changes.
    Note:

    The system uses the ARS access code on the Feature Access Code (FAC) screen when a location ARS does not exist. If a location ARS FAC exists, the ARS access code on the Feature Access Code (FAC) screen is denied from that location. If you use a local ARS code, the ability to administer two ARS codes on the Feature Access Code (FAC) screen is lost.