Guardian enforcement for Dot Releases

Last Updated : Apr 02, 2025 |

If you are installing a dot release with a publication date that is not allowed by the SED in the license file, Communication Manager displays a license error, enters license error mode, and starts the 30-day license grace period. The system displays the following error message in the Administration > Licensing > License Status screen on the System Management Interface (SMI):

CommunicaMgr License Mode: License Error.
System Administration and Call Processing Will Be Blocked in Approximately 30 days. 
Contact Your Service Representative Immediately. 
Software Publication Date is After the Support End Date in License File.

To correct the license error:

  • If you have an Avaya support contract, contact Avaya or business partner to regenerate and reinstall the license file to update the SED in the license file.

  • If you do not have an Avaya support contract, you can purchase support coverage.

  • If you do not want to purchase an Avaya support contract to allow the dot release, you need to go back to an earlier release of Communication Manager that is consistent with your support entitlements.

If the software publication date is on or before the SED, the software is allowed and is installed on Communication Manager without a license error.

If there is no SED value in the license file then Communication Manager does not perform the SED or Publication Date check. However, you can install the Communication Manager software. Later, if you install a license file with a SED value and the SED is before the publication date, Communication Manager enters in license error mode with a 30-day grace period.