Look up the announcement extension, which is mapped to a specific announcement source by location.
On the SAT screen, type list integrated-annc-boards.
Determine the extension for the announcement that you want to delete.
Write down the Feature Access Code (FAC) for an announcement session.
For more information on FACs, see the Feature Access Code feature.
About this task
You can use a system telephone or an attendant console to delete recorded announcements from an integrated announcement source.
Note:
The system denies any attempt to delete an announcement while it is playing, being transferred, or backed up to FLASH (amber LED is flashing), regardless of whether the attempt is from a system telephone, the SAT.
Procedure
From a telephone or an attendant console, dial the Announcement FAC.
When you hear dial tone, dial the announcement extension.
When you hear dial tone, dial 3 to delete the announcement. You hear a confirmation tone. If the announcement is protected or is playing at the time you perform this step, you hear a fast busy signal (the reorder tone), and the system does not delete the announcement.
Disconnect the telephone.
To ensure that an announcement was deleted, dial the extension of the deleted announcement. If the announcement was deleted, you hear a busy signal.
Repeat Steps 1 through 5 for each announcement that you want to delete. You can delete only one announcement at a time.
