Setting the number of calls in the attendant queue

Last Updated : Oct 30, 2012 |

Procedure

  1. Type change system-parameters features. Press Enter.
  2. On the Feature-Related System Parameters screen, click Next until you see the Reserved Slots for Attendant Priority Queue field.
  3. In the Reserved Slots for Attendant Priority Queue field, type a number between 2 and 75.

    This number indicates how many nonemergency calls can go into the priority queue. The default is 5.

  4. In the Number of Emergency Calls Allowed in Attendant Queue field, type a number between 0 and 75.

    This number indicates how many emergency calls can go into the priority queue. The default is 5.

  5. Press Enter to save your changes.