This section provides information about how the Visually Impaired Attendant Service (VIAS) feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Visually Impaired Attendant Service (VIAS) in any feature configuration.
Audible Message Waiting
The system generates a stutter tone before the dial tone, when a message waits at an extension. A visually impaired attendant can use the stutter tone, instead of a message light, to detect a message that waits at an extension.
Auto Start and Don’t Split
If you activate or deactivate VIAS while Auto Start and Don’t Split is active, the system deactivates Auto Start and Don’t Split.
Automatic Circuit Assurance (ACA)
When the attendant presses the display button, the system provides the following voice messages:
Automatic Circuit Assurance, if an ACA call is unanswered
Automatic Circuit Assurance, and the extension that is assigned to the ACA call, if the call is answered
Malicious Call Trace (MCT)
The system provides voice feedback of the displays that are related to MCT activation, but not of the displays that are related to MCT control.
