If you share recordings in a multisite environment with Communication Manager and Avaya Interactive Voice Response (IVR) systems, you can convert announcement files for use on either system. If you want to convert an announcement file to the required format, you can use a sound recording utility application, such as Microsoft Sound Recorder.
Procedure
Open the sound recording application on your computer.
For example, you might use Microsoft Windows Sound Recorder.
Open the file that you want to convert.
Check the file properties to determine if you must change the parameters.
If you must change the recording parameters, look for a conversion tool.
Some tools have a Convert Now option. Other tools, for example, Microsoft Sound Recorder, are included with the Save As function.
Change the file parameters to parameters that are listed in Announcement file format requirements.
Note:
In some applications, assigning the format (for example, CCITTμ-Law) sets the remainder of the default parameters. Check each parameter carefully, and change the default setting to match the required parameters if necessary. Note that CCITT μ-Law or A-Law can be referred to as ITU G.711 μ-Law or ITU G.711 A-Law, respectively.
