This section provides information about how the World Class Routing feature interact with other features on the system. Use this information to ensure that you receive the maximum benefits World Class Routing in any feature configuration:
Bridged Call Appearance
If a Bridged Call Appearance is used for an Automatic Alternate Routing (AAR) or an Automatic Route Selection (ARS) call, the system uses the partition group number (PGN) of the bridged extension instead of the PGN of the caller.
Call Forwarding
The system uses the PGN of the COR of the forwarding party to select the table to look up the route pattern.
Distributed Communications System (DCS)
When the system routes a call over DCS, the far-end switch uses the PGN of the incoming trunk to route the call.
Remote Access
When a remote-access user dials a barrier code or an authorization code plus an ARS Feature Access Code (FAC), the COR of the barrier code or authorization code determines the PGN.
Straightforward Outward Completion and Through Dialing
If the attendant assists or extends a call and dials an ARS FAC, the COR of the attendant determines the PGN if the individual extension is assigned. If the individual extension is unassigned, the COR that is set on the console parameter determines the PGN.
ARS/AAR Dialing Without FAC interactions
The following features require entries in the ARS/AAR Internal Call Prefix and Total Length fields on the Dial Plan Parameters screen, if you intend to dial a shortcut ARS/AAR number after the applicable FAC or button push:
