Interactions for Class of Restriction

Last Updated : May 24, 2023 |

This section provides information about how the Class of Restriction feature interacts with other features in your system. Use this information to ensure that you receive the maximum benefits of the Class of Restriction in any feature configuration.

Automatic Alternate Routing (AAR) or Automatic Route Selection (ARS)

Termination and miscellaneous restrictions do not apply to AAR or ARS calls. AAR or ARS access to a trunk group overrides miscellaneous trunk restrictions.

AAR or ARS Partitioning

Use a COR to assign partition group numbers.

Abbreviated Dialing

Communication Manager does not check direct calls that are made from group lists. These lists are inaccessible to a user whose telephone is fully restricted. However, after a user calls from the Abbreviated Dialing group list, the system checks all subsequent transfer and conference attempts.

Abbreviated Dialing Privileged Group Number List

A telephone user with authorization to access an Abbreviated Dialing Privileged Group Number List can place calls to any number on that list. The system does not check COR assignments.

Bridged Call Appearance

A COR assigned to a telephone also applies to calls that originate from a bridged call appearance of that telephone.

Call Coverage

Users who are restricted from calls can still receive calls that Call Coverage directs to these users. When a call goes to coverage, the system uses the restrictions of the called party, not of the covering party. When a call is redirected to coverage, the system does not check the COR of the covering party. If the COR of the covering party is fully restricted, the system cannot complete the call.

Call Forwarding All Calls

If a COR restricts a call between the forwarding extension and the forwarded-to extensions, Call Forwarding is denied. The system always checks when Call Forwarding is activated, but not when the system forwards a call.

Call Vectoring

When the system directs a call to a vector directory number (VDN), the system compares the COR of the caller and the VDN. This comparison determines if the caller can access the associated call vector.

Centralized Attendant Service (CAS)

Since COR information is not passed over release link trunks (RLT), fully restricted service allows all CAS calls. Therefore, using CAS, a public network call can be completed to a fully restricted telephone.

Class of Restriction Display to the Attendant

The attendant can display the COR for each telephone.

Class of Service (COS)

In some cases, the COS of a user can override a COR. For more information, see the Trk-to-Trk Restriction Override field in the Class of Service feature description.

Controlled Restriction

Restrictions that you assign through Controlled Restriction override any COR restrictions.

Distributed Communications System (DCS)

Fully restricted service allows all DCS calls. Using DCS, a public network call can be completed to a fully restricted telephone.

Emergency Access to Attendant

A COR supports Emergency Access to Attendant calls.

Fully Restricted Service

Do not assign fully restricted service to a telephone that has these features or conditions:

  • Abbreviated Dialing

  • Bridged Call Appearance

  • Attendant telephones

  • Night Service telephones

  • Telephones that are Call Coverage or Send All Calls points

  • Telephones that are Call Forward destinations

  • Telephones that are Call Pickup points

Hunt Groups

The system checks the COR that is assigned to a hunt group on calls that are redirected by the Direct Department Calling (DDC) or Uniform Call Distribution (UCD) of the hunt group. If the COR of the hunt group does not have fully restricted service, extensions in the hunt group can receive calls from the public network.

Night Service and Night Station Trunk Answer From Any Station

Both the Night Service feature and the Night Station Trunk Answer From Any Station feature override:

  • Inward restrictions

  • Manual terminating line restrictions

  • Public restrictions

Personal Central Office Line (PCOL)

Do not assign fully restricted service to users who have a personal central office line. If you do, you are paying for a CO line that no one can use.

Power Failure Transfer

All authorization features are bypassed when the system is in emergency transfer mode.

Privileged System Number List

A telephone user with authorization to access a Privileged System Number List can place calls to any number on that list. The system does not check COR assignments.

Remote Access

If the user enters a barrier code during connection to remote access, the system uses the COR that is associated with that code for authorization checks. If remote access does not require a barrier code, the system uses the COR of the default barrier code. Remote access can require an authorization code instead of, or in addition to, the barrier code. If the system requires an authorization code, the COR of the authorization code overrides the COR of the barrier code.

Tie trunk access

The system can complete incoming dial-repeating tie trunk calls directly to an inward-restricted telephone or a public-restricted telephone. An attendant cannot extend incoming dial-repeating tie trunk calls to an inward-restricted telephone.

Transfer

When you administer a three-way conference, a user cannot transfer incoming trunk calls to an inward-restricted telephone. Transferred calls are subject to three-way COR Checking restrictions.

A user can transfer incoming trunk calls from an unrestricted telephone to an inward-restricted telephone or a public-restricted telephone. However, you must override the three-way conference COR.