Precedence Call Waiting calls from attendant consoles or telephones with console permissions are not supported. Calls from an attendant console cannot camp onto a call with Precedence Call Waiting. The attendant console user hears a recorded announcement.
Automatic Callback
If the Automatic Callback feature is activated and Precedence Call Waiting is attempted, the caller hears a recorded announcement.
Call Forwarding
An extension can have Precedence Call Waiting and Call Forwarding active at the same time. If the user is active on a call and another call comes in, the called party hears the Precedence Call Waiting tone. The call is forwarded after the timeout. Any other calls that arrive during the timeout period go immediately to the forwarded telephone.
Call Pickup
If a member of a pickup group who is active on a call receives Precedence Call Waiting, other members of the pickup group cannot pick up the call.
Call Waiting
For a Routine Precedence Call, a user who is on an active call hears the standard Call Waiting tone.
Precedence Call Waiting is denied if the called party already has one call currently waiting in queue.
Data Privacy
Precedence Call Waiting cannot be applied to a line with Data Privacy.
Data Restriction
Precedence Call Waiting cannot be applied to a line with Data Restriction.
Line Load Control (LLC)
If the LLC feature restricts a telephone, that user must hang up to answer a Precedence Call Waiting call.
Preemption
Regardless of how you administer Precedence Call Waiting, calls with a higher level of precedence always preempt calls with a lower level of precedence.
Tenant Service Partitioning
Timeout redirection does not occur. Tenant Service Partitioning calls continue to ring at the called extension.
