This section provides information about how the Music-on-Hold feature behaves in certain circumstances. Use this information to ensure that you receive the maximum benefits of Music-on-Hold under all conditions. The following considerations apply to Music-on-Hold:

• If the Tenant Partitioning field on the Optional Features screen is set to y, you cannot administer the Music/Tone on Hold field on the Feature-Related System Parameters screen. If the Tenant Partitioning field on the Optional Features screen set to y you must use the Music Sources screen to assign music to a port.

• Any number of calls can simultaneously connect to music.

• The system does not provide music to callers, in a multicaller connection, who are in a queue, on hold, or parked.