Interactions for Attendant Intrusion

Last Updated : Oct 30, 2012 |

This section provides information about how the Attendant Intrusion feature interacts with other features on the system. Use this information to ensure that you receive the maximum benefits of Attendant Intrusion in any feature configuration.

  • Intrusion is denied in when a:

    • Telephone is on a conference call with the administered maximum number of conferees

    • Call is established with Data Privacy activated

    • Call is established with Data Restriction activated

    • Telephone is a forward-to point of another telephone

    • Telephone is busy talking to another attendant

  • If a call is already waiting for an intruded party, the second caller, who is split from the attendant, cannot use Call Waiting to wait for the intruded party. The attendant display shows wait or busy. If an intrusion is possible, the attendant display shows 1 wait or 1 busy.

  • In Italy only, the system provides Attendant Intrusion on remote telephones through TGU/TGE trunks.