The information provided by Names Registration displays on any attendant console or display-equipped phone (as might be used for example, by Room Service, Security, and others). Hotel personnel can use the information provided by the names Registration screen to greet their calling guests with personalized greetings. For example, if John Smith calls room service, personnel with a display-equipped phone, see John’s name and room extension and can answer with a personalized greeting.

The name of the calling or called party can display on display-equipped phones. To maintain necessary guest security, hotels do not divulge guests’ room numbers to other guests or callers. For this reason, do not assign display-equipped phones to guest rooms.