Interactions for Team Button

Last Updated : Mar 05, 2021 |

Limit Number of Concurrent Calls

If the user of a monitoring station presses the team button and the monitored station that has Limit Number of Concurrent Calls enabled is busy on a call, the monitoring station receives a busy tone.

Coverage path

If the user of a monitoring station presses the team button and the monitored station has coverage path enabled with the monitoring station as the first destination in the coverage path, the forwarding is ignored and the call is made to the monitored station.

Personal Station Access

If the user of an H.323 or DCP monitoring station presses the team button and the monitored extension does not have an associated phone, the call is rejected.

Group

The monitored station can be a member of a hunt group, a terminating extension group, or a personal-CO-line group. If the user of a monitoring station presses the team button administered with the group extension number of the monitored station, the call is established only if the monitored station has an idle call appearance.

OPTIM

If the user of a monitoring station presses the team button and the monitored station has an Off-PBX Telephone Integration and Mobility (OPTIM) user, the call rings at the monitored station and the OPTIM station.

Bridged Call Appearance

If the user of a monitoring station presses the team button and the monitored station has bridged call appearance on another station, the call rings at the monitored station and the station with the bridged appearance.

Dual Registration

Dual registration is not supported with Team Button.

Multi-Device Access

In Communication Manager 6.3 or later, Team Button is supported on the SIP endpoints registered with the same extension.

1xC SIP in shared control mode

In Communication Manager 6.3 or later, Team Button is supported on Avaya one-X® Communicator for Windows SIP endpoints in the shared control mode and the deskphone mode.