Call Waiting tones

Last Updated : Oct 03, 2016 |

When a call is waiting for a user, the user hears:

  • One quick burst of tone when a call from another user is waiting

  • Two quick bursts of tone when an outside call, or a call that is handled by an attendant, is waiting

  • Three quick bursts of tone when a priority call is waiting

Note that the system does not support special ring tones over direct inward dialing (DID) facilities.

A priority call can wait for the telephone to become idle even if Call Waiting Termination is deactivated. However, if an attendant handles the call, the user hears a busy tone, unless the Attendant Call Waiting Indication field on the Station screen is set to y.

You assign Call Waiting Termination on a per-telephone basis. For a virtual extension, you assign Call Waiting Termination on the physical telephone.