Assigning a FAC for CAS remote hold and answer

Last Updated : Oct 30, 2012 |

Procedure

  1. Enter change feature-access-codes.
  2. In the CAS Remote Hold/Answer Hold-Unhold Access Code field, type the FAC that a CAS attendant can use to:

    • Place calls on hold

    • Answer calls that are held at a remote server that is running Communication Manager.

  3. Press Enter to save your changes.