Detailed description of Facility Test Calls

Last Updated : Oct 02, 2023 |

With the Facility Test Calls feature, you can make test calls to access specific trunks, dual-tone multifrequency (DTMF) receivers, time slots, and system tones.

You can make test calls from any telephone to test specific trunks. Avaya maintenance personnel can make test calls from remote locations.

The system supports four types of facility test calls.

  • Trunk test for specific tie trunks or central office (CO) trunks.

    You cannot test direct inward dialing (DID) trunks with this feature. You can use your Class of Restriction (COR) to use the Facility Access Trunk Test function.

  • System tone test for a specific system tone.

For more information, see the Maintenance Procedures for Avaya Aura® Communication Manager, Branch Gateways and Servers.

You can create a Feature Access Code (FAC) for administrators and users to access the Facility Test Calls feature. You can also assign a feature button for a user to access the feature from the user telephone.