Detailed description of Audible Message Waiting

Last Updated : Sep 01, 2020 |

Use the Audible Message Waiting feature to alert a user that a message is waiting. When the user goes off hook, the user hears a stutter tone just before the usual dial tone begins.

Users can access waiting messages from:

  • The system memory, where a user can use a display or a voice synthesizer

  • A Property Management System (PMS)

  • An Avaya Aura® Messaging and Avaya Messaging voice message system

You must ensure that your users know how to retrieve their messages.

You usually assign Audible Message Waiting on telephones without message waiting lights, such as analog telephones.

If the system loses synchronization between telephones and message-status data, use the Clear Message Waiting Indicators to turn off the message waiting indicators.

Audible Message Waiting requires a separate software right-to-use fee.

Audible Message Waiting might be inapplicable in countries that restrict the characteristics of dial tones that the system provides to users.