Considerations for Call Pickup

Last Updated : Apr 07, 2020 |

This section provides information about how the Call Pickup feature behaves in certain circumstances. Use this information to ensure that you receive the maximum benefits of Call Pickup under all conditions.

  • Exclusion is not supported for call pickup calls.

  • A member of a pickup group who makes a call to another group member cannot use Call Pickup to answer the call.

  • The called party cannot answer the call using Call-Pickup display, this will drop the call. Called party should answer the call using primary call-appearance.

  • You can use the Team Button feature for call pick up. For more information, see the feature description on Team Button.