This section provides information about how the Call Waiting Termination feature behaves in certain circumstances. Use this information to ensure that you receive the maximum benefits of Call Waiting Termination under all conditions. The following considerations apply to Call Waiting Termination:

• Call Waiting is available only for users who have single-line telephones. Calls to multiple-appearance telephones do not wait, because the system routes these calls to an idle call appearance.

• An analog telephone user must place the active call on soft hold, and dial the Answer Hold-Unhold Feature Access Code, to answer the waiting call.

• If you activate Call Waiting for a user of an analog single-line telephone, and the user starts a conference call, the system denies the Call Waiting feature to the user while the user is on the conference call.