In Communication Manager Release 6.2 and later, Call Pickup Alerting provides the display of calling and called party information for all members of the pickup group and administrable alerting options. This feature works on DCP, H.323, and SIP stations.
When Enhanced Call Pickup is activated, the system updates the telephone displays of all members of the pickup group when another group member receives a call. The system provides the calling and called party information, which enables a member to decide whether to pick up the call or not. If a button is configured for call pickup, anytime you press the call-pkup button, the system shows the details of the incoming call.
The following alerting options are available:
Alerting option |
Description |
Tone options |
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Ringer Types |
continuous: The system alerts the call-pkup button at five-second intervals.
if-busy-silent: If the station is busy on another call, the system does not alert the call-pkup button.
if-busy-single: If the station is busy on another call, the system alerts the call-pkup button only once.
no-ring: The system does not alert the call-pkup button.
single: The system alerts the call-pkup button only once.
triple: The system alerts the call-pkup button consecutively three times and then stops. This option is not available for SIP stations.
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You can separately administer the time of the display and audible notifications. You must enable Call Pickup Alerting in your system.