Abbreviated Dialing

A user presses the Abbreviated Dialing button to park calls, or retrieve calls that are parked.

Attendant Console

Assign the common shared extensions to the optional Attendant Selector Console in the 00 through 09 block of numbers, on the bottom row, in any hundreds group so that the attendant can easily identify the extensions. The lamp that is associated with the number indicates call parked or no call parked, rather than a busy status or an idle status. For more information on the Attendant features, see Administering Avaya Aura® Communication Manager.

Automatic Wakeup

Neither a user nor an attendant can park Automatic Wakeup calls.

Bridged Call Appearance

If a user, that is active on a bridged call appearance, activates Call Park, the system parks the call on the primary extension associated with the bridged call appearance.

Call Vectoring

• Neither a user nor an attendant can park a call on a vector directory number (VDN) extension.

• Neither a user nor an attendant can park a call that is undergoing vector processing.

Code Calling Access

The system automatically parks a user or an attendant on the extension of the party that is paged when the user or attendant:

• Is using the Paging feature.

• Dials the Loudspeaker Paging Code Calling—TAC.

• Dials the extension of the party that is paged

Conference

Both users and attendants can park Conference calls.

Data Privacy and Data Restriction

The system automatically deactivates the Data Privacy feature and the Data Restriction feature when a user or attendant parks a call.

Drop

If a user receives an external call, and the user pushes the drop button after the user parks the call, the call is no longer parked.

If a user receives an internal call, and the user pushes the drop button after the user parks the call, the call remains parked. The system drops the call only when the user who parks the call hangs up.

Loudspeaker Paging Access

Neither a user nor an attendant can park calls to paging zones.

Remote Access

A Remote Access caller cannot park a call. However, the Code Calling Access feature, an answering attendant, or a telephone user can park an incoming Remote Access call.

Tenant Partitioning

If an attendant parks a call on a common shared extension, and tenant partitioning is inactive, the system routes the call to the attendant group when the call exceeds the call park timeout.

If an attendant parks a call on a shared extension, and tenant partitioning is active, the system routes the call to the attendant who parked the call when the call exceeds the park timeout interval.

The system functions as described in the preceding circumstances regardless of whether the Deluxe Paging and Call Park Timeout to Originator field of the Feature-Related System-Parameters screen is set to y or n.

Transfer

If the Transfer Upon Hang-up field on the Feature Related System-Parameters screen is set to y, a user does not need to press the Transfer button a second time to park a call.