If the call originator is not SIP, Communication Manager does not apply SIP Direct Media to the call.
The following fields in the SIP signaling group screen of the originating SIP User Agent (UA) is set to y:
Direct IP-IP Audio Connections
Initial IP-IP Direct Media
The call-originating party does not have a call on hold.
If Media Encryption Over IP is y on the system-parameters customer-options screen (page 4), set SDP Capability Negotiation for SRTP to y on the system-parameters features screen (page 19).
Note:
If you do not meet with the prerequisites for SIP Direct Media, Communication Manager allocates media processors and shuffles the call after the connection is established.