Service Observing warning and conference tones

Last Updated : Oct 30, 2012 |

You can administer a tone that notifies the parties on a call that the call is observed. You can administer the tone as a warning tone or a conference tone.

If you administer the tone as a:

  • Warning tone, the system generates a unique 2-second, 440-Hz tone before an observer connects to the call. While the call is observed, the system repeats a shorter version of this tone every 12 seconds.

  • Conference tone, the system generates the conference tone before an observer connects to the call. The system does not repeat the conference tone during the call.