Using Custom Selection of VIP DID numbers, you can select the DID number assigned to a room when a guest checks in. It also provides buttons on display sets with which you can check in a VIP (the vip-chkin button), view and change XDID and XDIDVIP numbers (the did-view button), and dissociate XDID and XDIDVIP numbers outside of the normal guest check-out procedure (the did-remove button).
Ensure that the following fields are administered to use Custom Selection of VIP DID Numbers:
the Basic Hospitality field on the Feature Related System Parameters Customer Options screen is y
the Custom Selection of VIP DID Numbers field on the Feature Related System Parameters Hospitality screen is y
the Automatic Selection of DID Numbers field on the Feature Related System Parameters Hospitality screen is y
You also need to set up a number of stations as xdidvip (enter xdidvip in the Type field on the Station screen).
When you use the vip-chkin button on a display telephone to check in a guest, you receive prompts to enter the room extension number and the VIP DID number. Use the did-view button to change a DID number that is automatically assigned by Communication Manager (XDID), or one you select yourself (XDIDVIP).
Use list station to see which VIP DID numbers are administered. Check the hunt-to station field to see if an XDIDVIP number is available or is assigned to a guest room.