You must complete the following actions before you can administer the Administrable Language Displays feature:
Procedure
Ensure that the Display Character Set field on the System Parameters Country-Options screen is set to the character type that you want to display.
Avaya sets this field. If the Display Character Set field is not set to the character type that you want to display, go to the Avaya Support website at http://support.avaya.com to open a service request.
Ensure that the type of telephone that your company uses has a 40-character display, and supports the characters that you want to display.
Each character set requires specific telephones. Go to the Avaya Support website at http://support.avaya.com for current documentation, product notices, and knowledge articles related to Administrable Language Displays.
For Unicode display, ensure that the Communication Manager telephone messages for the Unicode display language are loaded.
The file avaya_unicode.txt contains Communication Manager telephone messages. The file custom_unicode.txt contains Communication Manager posted messages and system labels. You can load these files when you upgrade or install the system. You can also download these files at any time from the Avaya support website http://www.avaya.com/support.
The Avaya Excel Translation Editor for creating Unicode translations requires Microsoft Excel 2000 or above.
To support Unicode on the 4620SW IP telephone, you must:
Install the appropriate version of firmware on the telephone
Set the language
For more information on administering telephones, see the 4600 Series IP Telephone R2.0 LAN Administrator's Guide and the 4620/4620SW IP Telephone R2.0 User's Guide.