Associating individual pickup groups with an extended pickup group

Last Updated : Oct 03, 2016 |

Procedure

  1. Type change pickup-group n, where n is a pickup group number. Press Enter.

    If you set the Extended Group Call Pickup field on the Feature-Related System Parameters screen to flexible, the system displays the Extended Group Number field on the Pickup Group screen.

    Important:

    If you change your system from simple to flexible extended pickup groups, see Extended pickup groups, the system automatically populates the Extended Group Number field on the Pickup Group screen for each pickup group member. For example, if pickup groups 13 and 14 are members of extended pickup group 4 and you change the system from simple to flexible extended pickup groups, the system automatically populates the Extended Group Number field to 4 on the Pickup Group screen for these two pickup groups. You are not required to keep the number that the system automatically populates in the Extended Group Number field. You can change the number in the Extended Group Number field to another pickup group number. You can also make the field blank.

  2. If you want to associate, or point, the pickup group to an extended pickup group, type the number of the extended pickup group for which this pickup group can answer calls in the Extended Group Number field.

    This pickup group answers calls for any pickup group that is a member of the extended pickup group you enter.

  3. Press Enter to save your changes.