Communication Manager Release 4.0 or later displays transferred-to names on calls redirected with Call Transfer, to interoperate with the Tenovis I55. This enables sending the transferred-to station name (not answered enquire call) using the primary Private Integrated Network Exchange (PINX) after call transfer. The calling station screen displays the transferred-to name after receiving the name in the primary PINX.

Previously, when transferring to a not answered connection (primary connection was established through QSIG) the redirection name was not sent in the FACILITY message independent from the value of the Send Name field on the trunk group associated with the primary PINX QSIG trunk. Therefore the name of the transferred-to station (enquiry call) did not appear immediately after call transfer on the display of the station in the primary connection.

Now, When Station A calls B, and is transferred to C, Station B has established a connection through QSIG to station A and an enquire connection (internal or through QSIG) to station C. Station B transfers station C to station A. The name of Station C (not answered enquire call) is sent after call transfer to station A (through QSIG to primary PINX) when the Send Name field on the Trunk Group screen is set to y at the QSIG trunk side to the primary PINX. So the name of the transferred-to station C appears on the display of the station A in the primary connection immediately after the call transfer.

To administer this capability, you must set the QSIG value-added field to y on the Trunk Group screen. This matches the name and number on the extension. In addition, on the Trunk Group screen, there is a new function for the Send Name field. The existing values y(es), r(estrict), and n(o) values now also control the sending of the name at the QSIG trunk side.

y = send redirection Name

r, n = do not send redirection Name

For more information on these fields, see Avaya Aura® Communication Manager Screen Reference.