Detailed description of Enbloc Dialing and Call Type Digit Analysis

Last Updated : Mar 02, 2021 |

With the Call Type Digit Analysis feature, you can specify how Communication Manager must modify a telephone number to route a call when the call is made using:

  • Call logs

  • Contacts

  • A corporate directory

When the telephone number in call log, contacts, or a corporate directory is not in a routable format, Communication Manager performs the digit analysis without matching the number with the Dial Plan Analysis screen. For example, the number (212) 848-2249 cannot be routed directly. The number must be dialed as (91212) 848-2249. To convert the number to a routable format, you must enable one of the following options:

  • The endpoint to modify the number.

  • Communication Manager to modify the number using the Call Type Digit Analysis feature.

The Call Type Digit Analysis feature is available with Communication Manager Release 4.0 or later. 96xx and 96x1 H.323 IP telephones, Avaya one-X® Communicator H.323 soft clients, and Avaya one-X® Mobile Edition for S60 Dual Mode SIP endpoints support this feature. These endpoints activate Call Type Digit Analysis using a signal while sending the contents of a call log entry.

With the Call Type Digit Analysis feature in Communication Manager Release 7.0 or later, the system can:

  • Process the plus sign (+) in the missed or answered call log of an H.323 endpoint.

  • Perform location-based digit conversion on numbers dialed from an endpoint.

When Communication Manager finds a match for the dialed string on the Call Type Digit Analysis table, Communication Manager :

  1. Deletes and inserts the digits according to the first priority administered for the string in the table.

  2. Tests the modified digit string with the following administered call types: ext, udp, aar, and ars.

    • If the modified digit string matches with an administered call type, Communication Manager routes the call.

    • If the modified digit string does not match with an administered call type, Communication Manager processes the digits according to the next priority administered for the string. Communication Manager tests the modified digit string with the administered call types.

  3. Routes the call using the original unmodified digits and the dial plan if a match is not found for the dialed string.