Maximum Elite Agents (VALUE_CC_ELITE)

Maps to multiple Customer Option features, most notably Logged-In ACD Agents.

Maximum Advocate Agents (VALUE_CC_ADVOCATE)

Maps to multiple Customer Option features, most notably Logged-In Advocate Agents.

Proprietary (FEAT_CC_PROPRIETARY)

Maps directly to the Proprietary Customer Option feature (renamed from Agent States in Communication Manager 6.0).

Call Center IP Endpoint Registration Features (for example, IP_Agent)

Maps directly to Customer Option features of the same name, for example, IP_Agent.