Special applications, also known as green features, meet special requirements requested by one or more customer. Until now, Avaya has charged a fee to the customer to activate the special application. Communication Manager now offers many of these special applications to all customers at no additional cost and no change to the license. Customers may activate the special applications by themselves using their own super-user login. Although these special features are available to customers, they may have not gone through extensive testing. So, customers must use at their own risk.

Some of the special features should not be set without the right configurations, and some features should not be set together at the same time. Otherwise, the feature may not operate as expected, the system performance could be affected or both. To avoid users from setting those features accidentally, Communication Manager has identified those features and marked them as restricted. To activate the restricted features, customers must go to http://support.avaya.com.

For a list of these unrestricted special features and information about them, see Avaya Aura® Communication Manager Special Application Features, which is available on http://support.avaya.com.