Room Change/Room Swap is provided only through PMS and activated from a PMS terminal. With Room Change, data pertaining to the old room — including a pending wakeup request, the guest’s name (transparent/ASCII mode), and the guest’s call-coverage path (transparent/ASCII mode) — moves to the new room. With Room Swap, data pertaining to the two rooms swap. With either feature, if the occupancy status is inconsistent, the system sends an error message to PMS.