PMS/INTUITY Link Integration

Last Updated : Oct 30, 2012 |

With PMS/INTUITY Link Integration, the following PMS administrative messages can tandem through Communication Manager to the INTUITY Lodging adjunct. This eliminates the need for the INTUITY-to-PMS voice messaging link. This does not remove the need for the INTUITY-to-PMS call accounting link.

  • Check-in

  • Check-out

  • Room-data-image (database synchronization)

  • Modify (guest-information)

  • Add/Remote Text/Fax Notification Message (message-waiting status)

  • Transfer/Merge Mailbox (room change/swap)

When the messaging link is down and the PMS/Communication Manager link is up, the Communication Manager buffer holds up to 100 PMS messages. The server updates the INTUITY Lodging adjunct once the link is up. If the buffer overflows before the link is up, the database resync among PMS/Communication Manager/INTUITY initiates by demand or by a routine database update from PMS.