Hot Line Number for Precedence Calling

Last Updated : Oct 04, 2016 |

A hot line is an extension that the system automatically dials when you pick up the receiver. On a single-line telephone, assign a hot line destination. Use a system, a group, or a personal list that is administered to the hot line destination.

The hot line number must include,

  • Precedence Calling FAC

  • Precedence Level digit, see Precedence Calling

  • Destination telephone number

For example, when the system dials 807208451111, the system processes the call as a Flash Override precedence voice call to extension 720-845-1111, where

  • 8 is the Precedence Calling FAC

  • 0 is the Precedence Level digit for Flash Override

  • 720-845-1111 is the destination telephone number

The following procedure explains how to administer number 807208451111 as a hot line destination number. To administer a hot line destination number, you must first set up a group list that contains the hot line destination number. Then you must set up the hot line destination number that references the group list.