Using Extended User Administration of Redirected Calls, a user can change the lead coverage path or the call forwarding extension from any on-site or off-site telephone.

The Extended User Administration of Redirected Calls feature does not change the Call Coverage, Call Forwarding All Calls, or Call Forwarding Busy/Don’t Answer features. Extended User Administration of Redirected Calls merely allows a user to select between one of two previously administered coverage paths, or to change the forwarding extension from any telephone.

A user must enter both a Feature Access Code (FAC) and a Station Security Code (SCC) to use Extended User Administration of Redirected Calls from an:

• On-site telephone that is unassigned to the user

• Off-site telephone

  Note:

  You must dial the SSC number only if the Console Permissions field on the COS screen is n.

  Security alert:

  The system logs invalid extensions and invalid SCCs as security violations. If you enable Security Violation Notification (SVN), the system displays the following information on the Monitor Security-Violations Station Security Codes screen or report:

  • The extension or the incoming trunk from which the user dialed the command sequence

  • The FAC

  • The command string that the user dialed

  For more information, see the Security Violation Notification.