Announcement set up for TTY callers

Last Updated : Oct 30, 2012 |

TTY devices typically resemble a laptop computer. TTY devices have a one line-or a two-line alphanumeric display, instead of the computer screen.

You record announcements for TTY callers in the same way as you record voice announcements. However, instead of recording from the handset of your telephone, you record from a TTY device. The device is attached to your telephone. You use an n acoustic coupler into which you place the telephone handset or by plugging the TTY device directly into the back, if it is a digital telephone. After calling the announcement extension, and pressing 1 to record. To use the device, you type the announcement using the TTY device.

If you use an acoustic coupler to connect your telephone for recording, you can record TTY and voice into a single announcement. In this case, when you press 1 to record, you can type the TTY message, then immediately pick up the handset to record the voice message. For this type of recording, digital telephones also offer the option to press # to complete the recording, which eliminates any extraneous noise at the end of the recording. Unfortunately, using this method for combined TTY and voice recordings is likely to create extraneous noise in the middle of your announcements.

As a alternative to recording with your telephone, you can create .WAV files on other recording applications and you can then copy and save the .WAV files to your announcement board.