Ensure that the Tenant Partitioning field is set to y.
If this field is set to n, go to the Avaya Support website at http://support.avaya.com for current documentation and knowledge articles related to ARS partitions, or to open a service request.
Ensure that the Time of Day Routing field is set to n.
If this field is set to y, go to the Avaya Support website at http://support.avaya.com for current documentation and knowledge articles related to ARS partitions, or to open a service request.