Users of a digital telephone and attendants at an attendant console can use the Selective Conference Party Display, Drop, and Mute capability to display information about the participants on a call. When the system displays the information about a participant on a call, a user can drop a participant from the conference call or place a participant on mute.
Procedure
Press the conference display feature button to place the station or the console in the conference display mode.
Press the conference display feature button repeatedly to scroll through the telephone numbers and names of each participant on the call.
The telephone number of a participant is always available. The name of a participant might be unavailable.
To drop the participant that the system displays, press the Drop button.
This action is useful during a conference call when a user tries to add a participant that does not answer and the call goes to voice mail.
To place the participant that the system displays on mute, press the fe-mute button.
The remaining participants on the conference call cannot hear the participant who is on mute. A user or attendant can use the fe-mute button to place only one participant on mute, and that participant must be on a trunk call.
This ability to place a conference participant on hold is useful during conference calls when a participant puts the conference call on hold and the system plays music-on-hold to the remaining participants on the conference call.
Caution:
If a user quickly scrolls through the display information repeatedly, the system might take the telephone out of service. If the system takes the telephone out of service, the system resets the telephone, and drops the user from the call.
