スプリット/スキルデータベース項目

最終更新 : Apr 11, 2025 |
プロローグ情報
メタデータ
キーワード：
スプリット/スキルデータベース項目 Communication Manager サーバー相互参照
データベース項目
CM リリース 7.x、8.x、10.x
ABNCALLS
X
ABNCALLS1-ABNCALLS10
X
ABNCALLSACC1-ABNCALLSACC10
X
ABNRINGCALLS
X
ABNTIME
X
ACCEPTABLE
X
ACCEPTABLEACC
X
ACD（インデックス）
X
ACDAUXOUTCALLS
X
ACDCALLS
X
ACDCALLS1-ACDCALLS10
X
ACDCALLSACC1-ACDCALLSACC10
X
ACDCALLS_R1
a
ACDCALLS_R2
a
ACDTIME
X
ACWINCALLS
X
ACWINTIME
X
ACWOUTADJCALLS
X
ACWOUTCALLS
X
ACWOUTOFFCALLS
X
ACWOUTOFFTIME
X
ACWOUTTIME
X
ACWTIME
X
AGINRING
X
AGSURPDELIVERIES
e
AGSURPNPREFCALLS
e
AGSURPPREFCALLS
e
ANSTIME
X
ASA
X
ASSISTS
X
AUXINCALLS
X
AUXINTIME
X
AUXOUTADJCALLS
X
AUXOUTCALLS
X
AUXOUTOFFCALLS
X
AUXOUTOFFTIME
X
AUXOUTTIME
X
AVAILABLE
X
BACKUPCALLS
X
BUSYCALLS
X
BUSYTIME
X
CALLSOFFERED
X
CALLSURPDELIVERIES
e
CONFERENCE
X
DA_ACWINCALLS
X
DA_ACWINTIME
X
DA_ACWOCALLS
X
DA_ACWOTIME
X
DA_INACW
X
DA_INQUEUE
X
DA_INRING
X
DA_OLDESTCALL
X
DA_ONACD
X
DEQUECALLS
X
DEQUETIME
X
DISCCALLS
X
DISCTIME
X
EVENT1-EVENT9
X
EWTHIGH
X
EWTLOW
X
EWTMEDIUM
X
EWTTOP
X
FAGINRING
X
FAVAILABLE
X
FINACD
X
FINAUX
X
FONACD
X
FOTHER
X
FSTAFFED
X
GNAGINRING
EAS
GNAVAILABLE
EAS
GNINACW
EAS
GNINAUX
EAS
GNINAUX0
RC
GNINAUX1-GNINAUX9
RC
GNONACD
EAS
GNONACDAUXOUT
EAS
GNONACDOUT
EAS
GNONACWIN
EAS
GNONACWOUT
EAS
GNONAUXIN
EAS
GNONAUXOUT
EAS
GNDA_INACW
EAS
GNDA_ONACD
EAS
GNOTHER
EAS
GNSTAFFED
EAS
HIGHCALLS
X
HOLDABNCALLS
X
HOLDCALLS
X
HOLDTIME
X
I_ACDAUXINTIME
X
I_ACDAUX_OUTTIME
X
I_ACDOTHERTIME
X
I_ACDTIME
X
I_ACDTIME_R1
a
I_ACDTIME_R2
a
I_ACWINTIME
X
I_ACWOUTTIME
X
I_ACWTIME
X
I_ACWTIME_R1
a
I_ACWTIME_R2
a
I_ARRIVED
X
I_AUXINTIME
X
I_AUXOUTTIME
X
I_AUXSTBYTIME_R1
a
I_AUXSTBYTIME_R2
a
I_AUXTIME
X
I_AUXTIME_R1
a
I_AUXTIME_R2
a
I_AUXTIME0
RC
I_AUXTIME1-9
RC
I_AVAILTIME
X
I_DA_ACDTIME
X
I_DA_ACWTIME
X
I_NORMTIME
a
I_OL1TIME
a
I_OL2TIME
a
I_OTHERSTBYTIME_R1
a
I_OTHERSTBYTIME_R2
a
I_OTHERTIME
X
I_OTHERTIME_R1
a
I_OTHERTIME_R2
a
I_RINGTIME
X
I_RINGTIME_R1
a
I_RINGTIME_R2
a
I_STAFFTIME
X
I_TAUXTIME
t
I_TOTHERTIME
t
I_TAVAILTIME
t
ICRPULLCALLS
X
ICRPULLRINGCALLS
X
ICRPULLTIME
X
INACW
X
INAUX
X
INAUX0
RC
INAUX1-INAUX9
RC
INCOMPLETE
X
INFLOWCALLS
X
INQUEUE
X
INRING
X
INTERFLOWCALLS
X
INTRDELIVERIES
e
INTRVL
X
LOWCALLS
X
MAXINQUEUE
X
MAXOCWTIME
X
MAXSTAFFED
X
MAXTOP
t
MAX_TOT_PERCENTS
a
MEDCALLS
X
NOANSREDIR
X
O_ABNCALLS
X
O_ACDCALLS
X
O_ACDTIME
X
O_ACWTIME
X
O_OTHERCALLS
X
OLDESTCALL
X
ONACD
X
ONACDAUXOUT
X
ONACDOUT
X
ONACWIN
X
ONACWOUT
X
ONAUXIN
X
ONAUXOUT
X
ONHOLD
X
OTHER
X
OTHERCALLS
X
OTHERTIME
X
OUTFLOWCALLS
X
OUTFLOWTIME
X
PERIOD1-9
X
PERIODCHG
X
PHANTOMABNS
X
POSITIONS
X
R1AGINRING
a
R1AVAILABLE
a
R1INACW
a
R1INAUX
a
R1INAUXSTBY
a
R1ONACD
a
R1OTHER
a
R1OTHERSTBY
a
R1STAFFED
a
R2AGINRING
a
R2AVAILABLE
a
R2INACW
a
R2INAUX
a
R2INAUXSTBY
a
R2ONACD
a
R2OTHER
a
R2OTHERSTBY
a
R2STAFFED
a
REDIRECTCALLS
X
RINGCALLS
X
RINGTIME
X
ROW_DATE
X
RSV_LEVEL
a
SERVICELEVEL
X
SKSTATE
a
SLVLABNS
X
SLVLABNSACC
X
SLVLOUTFLOWS
X
SPLIT
X
STAFFED
X
STARTTIME
X
STARTTIME_UTC
X
SVCLEVELCHG
X
TAGINRING
t
TAVAILABLE
t
TDA_INACW
t
TDA_ONACD
t
TENANT
X
TINACW
t
TINAUX
t
TINAUX0
RC & t
TINAUX1-TINAUX9
RC & t
TONACD
t
TONACDAUXOUT
t
TONACDOUT
t
TONACWIN
t
TONACWOUT
t
TONAUXIN
t
TONAUXOUT
t
TOPCALLS
X
TOTHER
t
TOT_PERCENTS
a
TRANSFERRED
X
TSTAFFED
t