Restarting the Avaya CRMGateway snap-in service

Last Updated : Mar 22, 2019 |

About this task

Use this procedure to restart the Avaya CRMGateway snap-in service after editing the cluster attributes.

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Service Management > Services.
  2. On the Services page, click the CRMGateway check box.
  3. Click Stop.

    The Services page displays a confirmation window listing all clusters on which the service is installed.

  4. Select the check box for the clusters containing the CRMGateway service, and click Stop.

    On the Services page, the state of the CRMGateway service changes to Stopping.

  5. To refresh the screen, click the Refresh Table icon.

    The State column displays the status as Stopped.

  6. Click Services and click the CRMGateway check box.
  7. Click Start.

    The Services page displays a confirmation window listing all the clusters on which the service is installed.

  8. Select the clusters on which you want to start the service, and click Start.

    On the Services page, in the State column, the service state changes to Starting.

  9. Click the Refresh Table icon.

    The state column displays the status as Installed.