Use this procedure to insert text into the customer data to replace or change customer details. You can overwrite, prepend, or append the existing text.
Before you begin
Ensure that you have data in the Customer Data table.
Procedure
On the Oceana Customer Management Tool interface, click Import customer data.
Click Customer Data Cleanup.
Click the Insert Text tab.
Select one of the text change options:
Overwrite
Prepend
Append
In the Text to Add box, type the text that you want to append, prepend, or replace in a field.
In the Select Field field, click a column to change or replace the text.
To search for and replace text, do any one the following:
To search for and replace text in all rows of the table, click All Customers.
To search for and replace text in only selected rows of the table, click Selected Customers.
Click Insert Text.
Click Continue to confirm you want to add the selected text.
