Adding the Callback VDN to Avaya Control Manager

Last Updated : May 20, 2019 |

About this task

Use this procedure to add the Callback VDN to Avaya Control Manager.

Before you begin

  • Ensure that Avaya Oceana® Cluster 1 is in the running and accepting state.

  • Run ACM Synchronizer to push the Callback VDN to Avaya Control Manager.

Procedure

  1. On the Avaya Control Manager webpage, click Configuration > Avaya Oceana™ > Server Details.
  2. On the Avaya Oceana Server List page, double-click the UCAServer server.
  3. Select the VDN tab.
  4. In the Avaya Oceana VDN Type field, select Callback.
  5. Move the single required Callback VDN from the Available CM VDN list to the Selected CM VDN list.
  6. Click Save.