CallServerConnector attributes

Last Updated : Jul 03, 2018 |

Startup Configuration

Name

Description

Solution type

The type of solution in which the CallServerConnector service is used.

For Avaya Oceana®, select Oceana.

Number of Communication Managers

The number of Communication Managers that your solution supports.

For Avaya Oceana®, select 1.

Deployment type

The deployment type that determines the memory size of processing units.

  • For an Avaya Oceana® deployment that supports up to 4500 active agents, select OCEANA_3XLARGE.

  • For an Avaya Oceana® deployment that supports up to 2000 active agents, select OCEANA_XLARGE.

  • For an Avaya Oceana® deployment that supports up to 1000, 500, or 250 active agents, select OCEANA_LARGE.

  • For an Avaya Oceana® deployment that supports up to 100 active agents, select OCEANA_SMALL.

Deploy CSC

The attribute that enables or disables the deployment of GigaSpaces Processing Unit.

To enable the deployment of GigaSpaces Processing Unit, select true.

Startup Configuration - Communication Manager 1

Name

Description

Voice Provider Id

The name of the Voice provider (Type:CM) that you plan to configure in Avaya Control Manager.

Application Enablement Services' IP addresses

The IP address of the Application Enablement Services server that you plan to connect to Communication Manager through a TSAPI link.

If two instances of Application Enablement Services are used for HA, click the plus sign (+) and add the second instance of Application Enablement Services.

Application Enablement Services Port

The port number of the DMCC server on Application Enablement Services for encrypted connections.

Application Enablement Services User

The user name of the Application Enablement Services account.

If two instances of Application Enablement Services are used for HA, the same user name must be configured for both instances.

Application Enablement Services User Password

The password of the Application Enablement Services account.

If two instances of Application Enablement Services are used for HA, the same password must be configured for both instances.

Communication Manager Connection Name on Application Enablement Services

The name of the Communication Manager switch connection configured on Application Enablement Services.

If two instances of Application Enablement Services are used for HA, the same name must be configured for both instances.

Advanced

Name

Description

Manual memory capacity (MB)

The memory used in the MANUAL deployment type.