OBCService attributes

Last Updated : May 08, 2023 |

Startup Configuration

Name

Description

Deployment type

Determines the memory size of processing units. The available deployment types are:

  • For an Avaya Oceana® deployment that supports up to <> active agents, select OCEANA_XLARGE.

  • For an Avaya Oceana® deployment that supports up to <> active agents, select OCEANA_4XLARGE.

  • For an Avaya Oceana® deployment that supports up to 4500 active agents, select OCEANA_3XLARGE.

  • For an Avaya Oceana® deployment that supports up to 2000 active agents, select OCEANA_XLARGE.

  • For an Avaya Oceana® deployment that supports up to 1000, 500, or 250 active agents, select OCEANA_LARGE.

  • For an Avaya Oceana® deployment that supports up to 100 active agents, select OCEANA_SMALL.

POM Server

The IP address or FQDN of the POM server that the Outbound Connector services.

UAC Cluster

The cluster that hosts the Unified Agent Controller services.

  • For an Avaya Oceana® deployment that supports up to 100 active agents, select Avaya Oceana® Cluster 1.

  • For an Avaya Oceana® deployment that supports up to 4500, 2000, 1000, 500, or 250 active agents, select Avaya Oceana® Cluster 2.

UCA Cluster

The cluster that hosts the Unified Collaboration Administrator (UCA) service.

To set this attribute, select Avaya Oceana® Cluster 1.

UCM Cluster

The cluster that hosts Unified Collaboration Model (UCM) services.

To set this attribute, select Avaya Oceana® Cluster 1.

Advanced Configuration

Name

Description

Enable Authentication

If you set the JSON Web Tokens (JWT) authentication to true, the authentication server sends the token to the Unified Agent Controller (UAC) component through XML Paper Specification (XPS) API. If you set the authentication token to false, the authentication server does not send a JWT authentication token.

UAC URL

The service URL of the UnifiedAgentController service API.

For example, /services/UnifiedAgentContextService/XpsAPI.