Exporting customer data

Last Updated : Sep 24, 2018 |

About this task

Use this procedure to export all the customer data from Oceana Customer Management Tool to an external file.

Procedure

  1. On the Oceana Customer Management Tool interface, click Import customer data.
  2. On the Customer Settings page, do the following:

    • To export customer data for a particular row, select the row.

    • To export customer data for all rows, click Check All.

  3. Click Export Checked Customers.

    Oceana Customer Management Tool displays the Select Call Details dialog box.

  4. In the Call Details Fields field, click the check boxes for the fields that you want to export.
  5. To select all fields, click Check All.
  6. To clear all fields, click Uncheck All.
  7. To change the order of fields, click on the field name to highlight the row, and then click the up or down arrow.
  8. To define how the fields are separated in the exported file, click one of the following:

    • Tab

    • Character

      The default character is a comma. To change this character, type the desired character in the text box.

  9. If you want the first row of the exported file to contain the column headers, select the First row shall contain column headers check box.
  10. Click Next.
  11. In the Preview Data dialog box, click Next.
  12. In the Select File dialog box, do the following:
    1. Click Browse to navigate to the directory where you want to save the exported file.
    2. Type the name of the file and click Save.
    3. Click Finish.