Configuring a Messaging provider

Last Updated : Sep 28, 2020 |

About this task

Use this procedure to create a new Messaging provider through Avaya Control Manager.

Before you begin

Ensure that Avaya Oceana® Cluster 1 is in the running and accepting state.

Procedure

  1. Log on to Control Manager.
  2. Navigate to Configuration > Avaya Oceana™ > Server Details.
  3. On the Avaya Oceana Server List page, do one of the following:

    • Double-click the administered Avaya Oceana® UCA server.

    • Select the administered Avaya Oceana® UCA server and click Edit.

  4. Select the Providers tab.
  5. Click Add.
  6. In the Type field, select Messaging.
  7. In the Name field, keep the value OCP Messaging.
  8. In the Address field, enter OCP Messaging.
  9. Click Save.
  10. Restart the clusters to make the new provider available to Avaya Workspaces agents.