The Supplier ID that Avaya provides.

The default value is 10000000.

If set to true then value of message timestamp from Social provider will be sent to CustomerController as new message timestamp.

The IP address or FQDN of that hosts AuthorizationService.

• For an Avaya Oceana® deployment that supports up to 4500, 2000, 1000, 500, or 250 active agents, enter the IP address or FQDN of Avaya Oceana® Cluster 2.

• For an Avaya Oceana® deployment that supports up to 100 active agents, enter the IP address or FQDN of Avaya Oceana® Cluster 1.

The cluster that hosts CustomerControllerService.

To set this attribute, select Avaya Oceana® Cluster 3.

The IP address or FQDN of Omnichannel Database.

The password for Omnichannel Database.

The attribute that toggles a secure connection to Omnichannel Database.

To set this attribute, select true.

The number of concurrent connections to the Omnichannel Database, ranging between 1 and 500.

The default value is 10.

Requires a reboot or restart to take effect.

The user name for Omnichannel Database.

The cluster that hosts the first MessagingConnector snap-in service.

The database key for the first snap-in account, which is obtained after setting up data in Omnichannel Database. For example, if you set this attribute for SMS, you must enter the name of the snap-in that you create while configuring the SMS gateway.

The name of the first MessagingConnector snap-in service.

The cluster that hosts the second MessagingConnector snap-in service.

The database key for the second snap-in account, which is obtained after setting up data in Omnichannel Database.

The name of the second MessagingConnector snap-in service.

The cluster that hosts the third MessagingConnector snap-in service.

The database key for the third snap-in account, which is obtained after setting up data in Omnichannel Database.

The name of the third MessagingConnector snap-in service.

The attribute that toggles whether or not to analyze the language of SMS messages. It appends the attribute returned from the SMS rest language analyzer. The default value is false.

The URL of the third-party service that analyzes the language of the SMS message.

The URL must be in the following format:

http://<IP address/FQDN> or https://<IP address/FQDN>

The attribute that toggles whether or not to analyze the language of Social messages. It appends an attribute based on the language and the LanguageContextMap.xml. The default value is false.

A map that determines what attributes get mapped to the language of the Social contact.

For example, en,Language.English;es,Language.Spanish;fr,Language.French.

The FQDNs or IP addresses of the clusters that host any additional Messaging snap-ins.

A comma-separated list of additional database keys for the snap-in accounts.

A comma-separated list of the names of any additional MessagingConnector snap-in services.

The attribute that triggers the deplyment. A reboot or restart to take effect is not required.

To set this attribute, select true.

The deployment type that determines the memory size of MessagingSpace to be deployed.

• For an Avaya Oceana® deployment that supports up to 4500 active agents, select OCEANA_3XLARGE.

• For an Avaya Oceana® deployment that supports up to 2000 active agents, select OCEANA_XLARGE.

• For an Avaya Oceana® deployment that supports up to 1000, 500, or 250 active agents, select OCEANA_LARGE.

• For an Avaya Oceana® deployment that supports up to 100 active agents, select OCEANA_SMALL.

The number of messaging connector errors that must occur before an Oceana Monitor event is raised.

The attribute that passes the value of "additionalData" field from Social message's context to CustomerController as custom data.

To set this attribute, select true.

The attribute that rejects new contacts. However, allows ongoing interactions to complete.

To set this attribute, select true.

The attribute that toggles all secure connections, except the connection to Omnichannel Database.

To set this attribute, select true.

The number of fails to occur within 20 minutes monitoring period to rise Oceana Monitor event. Requires a reboot or restart to take effect.

The number of attempts that MessagingService tries to resend unsent agent's social messages. After the number of attempts, unsent messages are deleted.

The amount of time, in minutes, that MessagingService uses between attempts to resend unsent agent's social messages.

The attribute that enables Centralized Logging after snap-in is installed.

To set this attribute, select true.

The attribute that send requests to SMS API of MessagingService for JWT authorization token. A change to this attribute requires a restart of the system to take effect.

To set this attribute, select true.

The attribute that enables or disables authentication for reading data from the SMS Vendor Snap-in.

The default value is false, which specifies that the authentication for reading data from the SMS Vendor Snap-in is disabled.

The attribute that enables or disables authentication for reading data from the SocialConnector Snap-in.

The default value is false, which specifies that the authentication for reading data from the SocialConnector Snap-in is disabled.

The attribute that send requests to Socials API of MessagingService for JWT authorization token. A change to this attribute requires a restart of the system to take effect.

To set this attribute, select true.

Maximum length of the social message. The minimum default length is 8420.