The IP address or FQDN of the cluster that hosts AuthorizationService.
CustomerControllerService Cluster
The cluster that hosts the CustomerControllerService. This requires a snap-in restart to take effect.
Omnichannel Database Address
The IP address or FQDN of Omnichannel Database.
OmniResourceConnector Cluster
The cluster that hosts ORCRestService.
To set this attribute, select Avaya Oceana® Cluster 3.
Password for the Omnichannel Database
The password for Omnichannel Database.
Advanced
Name
Description
Client Redirection Path
OceanaDataViewer uses this path attribute to redirect the browser to.
Customer high contact threshold
The number of contacts that a customer can have before they appear on the high contact count list on the dashboard.
The default value is 700.
Enable RTL option
Toggle show RTL option. You have to restart the service to take effect.
Maximum concurrent user sessions
The maximum number of user sessions that can be active at a time. If a new user logs in, the oldest session is invalidated. You can set any value between 1 and 5. The default value is 1.
Maximum query time
The maximum time in seconds for a SQL query to the database.
The default value is 15 seconds.
Secure Connections to Omnichannel Database
The attribute that toggles a secure connection to Omnichannel Database.
To set this attribute, select true.
Toggle Secure Mode
The attribute that toggles all secure connections, except the connection to Omnichannel Database.
To set this attribute, select true.
Username for the Omnichannel Database
The user name for Omnichannel Database.
Enable Centralized Logging
The attribute that enables Centralized Logging after snap-in is installed.
To set this attribute, select true.
EASG authentication config
Name
Description
Enable EASG Authentication
The attribute that enables or disables EASG authorization for the Oceana Data Viewer.
To enable EASG authentication, keep the default value true.
To disable EASG authentication, select false.
Number of retries to connect to CECommonSpace
The attribute that specifies the number of times the Oceana Data Viewer retries to connect to the CECommonSpace. The default value is 60.
Time delay between attempts to connect to CECommonSpace
The attribute that specifies the delay between Oceana Data Viewer attempts to connect to CECommonSpace in milliseconds. The default value is 30000.
